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ultra light wallet for the Lantah Network

- send/receive assets in seconds
- your keys, your wallet
- cross platform compatible

Downloads:
Mac    Windows   Linux   
iOS      Android

How to:

Create Account

1: Select "Add account", then "Create Account"

2: Click on the field near the "pen" icon and type in the name you want for your account.

3: Create a password and repeat it in the blanks (optional, but highly recommended). If you don't want a password, click the toggle switch next to "Password Protect".
4: Back up your secret key somewhere safe. Do not share it with anyone and do not lose it.

WARNING: We can not recover your password or secret key! Please make sure you can remember your password and to backup your secret key.

Import Account

1: Select "Add account", then "Import Account"

2: Click on the field near the "pen" icon and type in the name you want for your account.
3: Enter your existing secret key.

4: Create a password and repeat it in the blanks (optional, but highly recommended). If you don't want a password, click the toggle switch next to "Password Protect".

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WARNING: We cannot recover your password! Please make sure you can remember it.

Export Your Secret Key

1: Go to the relevant account and go to settings (click the “hamburger menu” icon on the top right corner and choose "Account Settings").​

2: Select "Export secret key".

3: Type in your password in the blank and select the button “Click to Reveal Your Secret Key”. If you do not have a password, simply select the button “Click to Reveal Your Secret Key”.

4: Your secret key is revealed in plaintext. Please keep this text safe as this unencrypted secret key gives anybody access to your funds.

Remove Password

  1. Go to the relevant account and go to settings (click the “hamburger menu” icon on the top right corner and choose "Account Settings"). Select “Change password”.

  2. Click the toggle switch down below next to “Remove password”.

  3. Type in your current password and select “Remove Password” to confirm the removal of your password.

Receive Payment

  1. Go to the relevant account.

  2. Select “Receive”

  3. Your public key is written under the QR code. Click or tap it to copy. Send this public key to the entity/person you would like to receive a payment from. You can also scan the QR code with another Lantah Wallet.

Send Payment

  1. Go to the relevant account.

  2. Select the send button.

  3. Fill in the destination address of the recipient

  4. Add the amount and select the asset you want to send.

  5. Optionally, you can also include a text by typing under "Memo".

  6. Click “SEND NOW”.

  7. A transaction summary will show. If all details are correct, you confirm the transaction.

I forgot my wallet password.

If you have forgotten your wallet password, you can re-import your wallet with your secret key. If you have previously already backed up your secret key, you can go to “Account Settings” and choose “Merge or Delete Account”. Next, click “delete’ to confirm it (again, please double-check that you have backed up your secret key before deleting your wallet).

Afterward, just import your account as usual: click “Add account”, choose “import existing” and paste your secret key to the blank. Click “Create account” to confirm it.



WARNING: We can not recover your password or secret key! Please make sure you can remember your password and to backup your secret key.

I sent an incorrect payment.

Every payment on the Stellar network is irreversible. If you have sent a payment with the wrong destination, a wrong amount, an incorrect memo, or if you have forgotten to include a transaction memo, it is advisable to contact the receiver directly for a solution. If a payment is made to an exchange that should only be carried out with a memo, and Balance Wallet has nevertheless carried the transaction without a memo, please report it to the receiver directly for a solution.

I have made a transaction but the receiver has not received it.

While the Balance Wallet app provides a user-friendly wallet, we do not execute the transactions on our system. The underlying Lantah Network is decentralized and operated by several different organizations worldwide. Payments made on the Lantah Network are not reversible. Only the receiver of your payment can provide you with a refund manually.

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To check if the transaction is carried out on the Lantah Network, you can simply type in and check your wallet’s public key or the transaction ID on Lantah Lab (https://lab.lantah.network). If the transaction is recorded the system, it must have been carried out correctly. If the balance on your wallet doesn’t update, try closing and re-opening the app.

I have lost my secret key

The Balance Wallet is a non-custodial wallet, this means only you have the secret key. Lantah, not any other party, has access to your password, secret keys, or account. You are solely responsible for the safety of your secret key. Without the secret key, funds can not be recovered. We highly recommend you backup your secret key in a secure manor and store it in multiple safe locations.

FAQ

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